Before filling out the form, please review these self-help documents to make sure you're using your device properly. 

  1. Please check to see if you've using your device based on our recommended usage guidelines. CLICK HERE TO VIEW GUIDELINES

  2. Understand that your body is not a light switch. Depending on your age, current health, etc. it takes time for the body to heal. We usually recommend at least two(2) months of continuous use as per our recommended guidelines before seeing signs of improvement. 

  3. possible detox experience;

RESTOCKING FEE: If approve for return, we will issue RMA and return instruction to follow, upon receipt of undamaged device, 20% restocking fee deduction and customer paid return shipment.